Frequently Asked Questions

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What materials are your jewelry made of?

Our pieces are hand-crafted using a variety of high quality materials, including 14K gold plated sterling silver, 925 sterling silver, semi-precious stone, gold filled, brass and enamel. Exact materials associated with each style are listed on their product detail pages.

How do I take care of my jewelry?

Your jewelry is particularly susceptible to damage from the effects of chemicals present in perfume, hairspray, make-up, nail polish remover, body oils, sun tan lotion and deodorant.

Always store your jewelry pieces individually, preferably in your Hye Jane pouch so that they don’t rub together, scratch or tangle.

Also remember to keep your chains fastened so they don’t become tangled.

Your jewelery should be kept in a dark, cool and dry place. With time and wear, sterling silver will naturally become oxidized and eventually tarnish. Simply clean it with a silver polishing cloth to get it's shine back.

Do you do custom orders?

Yes! But it's a process so let's make an appoint to discuss.

What if I need a shorter or longer bracelet of chain?

Most of the chains and beaded products can be modified so please contact us!